Our goal is to strengthen Florida families by protecting children from abuse and neglect, ensuring children are able to grow and thrive in a safe and nurturing environment. Varied services work together to ensure a safety net of wraparound support aimed at keeping families together and adults living independently whenever possible.
These services may be offered on a referral basis.
- Child Welfare Case Management
- Community Assistance & Life Liaison Program
- Diversion & Prevention (Safe at Home) Program
- Family Reunification Services
- Family Services Initiative
- Family Skill Builders
- Good Afternoon Friends & Amigos
- Healthy Youth Transitions
- Heart Gallery of Pinellas & Pasco
- Kinship Support Program
- Padres De Crianza
- Teen Parent Engagement Program
- Violence Prevention Program
- Young Adult Transitional Program
Child Welfare Case Management
Child Welfare Case Management provides protective supervision for children referred by the Florida Abuse Hotline and Child Protective Investigators. Community-based services are provided in-home and in alternative placements with relatives, non-relatives and licensed foster care settings to ensure safety, well-being and permanency, including adoption, for an active caseload of over 2,000 children. This project is part of the statewide privatization of state protective services.
4010 Gunn Highway, Suite 200
Tampa, FL 33618
111 E. Monument Ave., 6th Floor
Kissimmee, FL 34741
Hillsborough County Location
Community Assistance & Life Liaison Program (CALL)
The Community Assistance and Life Liaison program (CALL) is a program led by Gulf Coast JFCS in partnership with St. Petersburg Police Department. A team of clinical staff and community navigators are dispatched to non-violent, non-criminal calls to provide a therapeutic, wrap-around response. The CALL program responds to intoxication, drug overdose, mental health crisis, suicide intervention, truancy, homeless complaints, and neighborhood disputes.
Diversion & Prevention Programs
Diversion/Prevention Programs provide family intervention and support provides intensive in-home family preservation services and community outreach with the goal of keeping at-risk children “safe at home.” The program helps the family to identify, and problem solve regarding those issues that lead to abuse and neglect; to learn about, practice, and develop proficiency in strategies to avoid, deal with, or overcome those issues; and to teach and model with the family regarding how to utilize community resources effectively and to their best advantage. Families at-risk of having their children removed from the home due to abuse/neglect are referred to the program by Child Protection Investigators.
5749 Westgate Drive, 2nd Floor
Orlando, FL 32835
3600 Commerce Blvd, Ste. 201
Kissimmee, Florida 34741
11031 US Highway 19, Suite 100,
Port Richey, FL 34668
2921 S. Orlando Drive Ste. 150
Sanford, Florida 32773
Family Reunification Services
Family Reunification Services designed to complement case management services in Hillsborough County by providing intensive in-home family engagement through case management and therapeutic services to ensure a safe and permanent reunification of the child and family. Services are designed to respond to individual situations that may include mental health issues of parents and/or their children, substance abuse, and/or significant threats or a recent occurrence of domestic violence in the home. These events impact the family’s ability to provide a safe environment for the child.
Family Services Initiative
Family Service Initiative (FSI) provides navigation services for families in Pinellas County, including access to information, support, and resources, to assist in regaining family stability.
System Navigators work collaboratively with the family to assess, identify, and prioritize a family’s barriers and needs to strengthen family stability. Provide services by developing family-centered, strength-based and needs-driven, Family Support Plans, with family participation.
For families with emergent needs, provide financial resources to the family so that stability is achieved in a 7-10 day service delivery. For families with more complex needs, provide effective system navigation within a 30-day service delivery. For families needing truancy navigation, focus on reducing school absences and preventing (further) involvement in the truancy court system.
Family Skill Builders
Family Skill Builders (FSB) program designed to reduce child abuse, neglect, family conflict, and child behavior problems. Improvements to family functioning and protective factors are made by providing in-home therapeutic interventions, case management, parenting education, crisis stabilization, and support. Services are available to families with children ages 0–17 years who reside in Broward County. All direct services are provided in-home and/or community settings at times that are “family-friendly,” including evenings, weekends, and holidays with 24/7 staff availability in the event of a crisis. FSB program referral sources include Broward Sheriff’s Office – Child Protective Investigations Section and Broward Schools.
Good Afternoon Friends and Amigos
Good Afternoon Friends and Amigos (GAFA) is an after-school program providing tutoring and homework assistance to elementary aged scholars from Kindergarten to 5th grade. Parents and caregivers of participating students are involved in their development and family activities. Resources are provided to parents and caregivers to help meet identified needs as well as home visitation. Scholars in Kindergarten through fifth grade may be enrolled at identified elementary schools in Hillsborough County.
Healthy Youth Transitions
Healthy Youth Transitions prepares youth ages 15-22 for living in their community and targets youth who are “aging out” of foster care. Our program targets adjudicated youth, youth in protective supervision, and adjudicated youth in relative and non-relative caregiver living arrangements with significant behavioral and emotional difficulties who require extensive support and individualized services to transition successfully to adulthood and independence. Through the use of a team approach, program staff advocate, and coach youth in independent living skills.
Heart Gallery of Pinellas and Pasco
The Heart Gallery of Pinellas and Pasco connects children in foster care with their forever families through adoption. In addition to featuring children, we recruit and support families interested in adoption.
14041 Icot Blovd
Clearwater, Fl 33760
Kinship Support Program
Kinship Support Program is designed to complement case management services by providing direct support to non-licensed caregivers (relatives and non-relatives) of children in the Hillsborough County child welfare system. Services provided in the caregivers’ homes and local communities. The program utilizes direct family involvement to develop an individualized support plan to address necessary services such as case management, caregiver benefit assistance, crisis intervention, and peer support. Support services are designed to strengthen and stabilize kinship placements to maintain children, requiring out-of-home placement, with their “family” versus licensed foster care.
Padres De Crianza (Parents that Raised You)
Padres de Crianza, “the parents that raised you” or Kinship, staff provide culturally and linguistically informed case management, community navigation, parenting education, crisis intervention, and stress management services to meet the unique needs and experiences of Hispanic/Latino families. Families receive referrals for support such as legal assistance, counseling, health/wellness, childcare, financial services, education, transportation, and basic needs.
Padres De Crianza is funded Funded through the generosity of the Children’s Board of Hillsborough County.
Teen Parent Engagement Program
Teen Parent Engagement Program (formerly Woman to Woman) is an evidence-based prevention program for teen parents and expecting parents from Hillsborough and Pinellas County who are at high risk for academic failure and repeat pregnancies. The program provides one-on-one mentoring from trained volunteers, weekend retreats, workshops, parent seminars, and linkage with educational and vocational services.
Teen Engagement Program is supported through partnerships with the Children’s Board of Hillsborough County and the Juvenile Welfare Board of Pinellas County.
“Love this program. I can tell if something is wrong with my friends. If they are depressed, I can try and do something for them. I have learned a lot. Thank you.”
– Seventh Grade Student
Violence Prevention Program
Violence Prevention Program is an evidence-based intervention offered in ten Pinellas County middle schools to decrease disruptive, aggressive, bullying behavior and substance abuse while simultaneously introducing, practicing and role-playing pro-social behaviors that improve academic performance and overall student success.
Young Adult Transitional Program
Young Adult Transitional Program in Broward County provides support and assistance to young adults ages 16-24, who have serious emotional/behavioral issues or substance abuse and/or persistent mental illness, with the goal of successful transition into adulthood.